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Background checks with S-Clearance

Sequifi runs background checks and drug tests through the S-Clearance add-on. Set up checks per position, send one-offs, read reports.

Yes, Sequifi can run background checks and drug tests for you through the S-Clearance add-on, and the results show in Sequifi. You set up each position in the Admin view under S-Clearance > Configure (when to run the check, which package, whether it's mandatory), and you can also send a one-off check with New Clearance.

Who can do this: Admins whose permission group includes S-Clearance, at companies with the S-Clearance add-on turned on. Sending and configuring checks needs the add or edit permission. Hirers with the document reviewer permission see the Background Report on Hiring > Onboarding.

Turn on S-Clearance

S-Clearance is a paid add-on. A Company Admin finds the S-Clearance card on Tools > Add-Ons and selects Activate, which opens the S-Clearance agreement. The card says: "Contact your account manager for pricing. Our team activates S-Clearance and configures it with you." Once it's on, S-Clearance appears in the Admin menu. It can't be turned off from the card.

Set up checks for a position

  1. In the Admin view, open S-Clearance and select Configure.

  2. Choose the Positions.

  3. Choose the Request Time: Pre-Hiring, Post-Hiring or Manual.

  4. Choose the package in Select Package Check.

  5. Set Is Mandatory and Approval Required.

  6. Use Add New for another position rule, then select Save. Reset clears your changes.

With Manual, hiring doesn't request a check. An admin sends it from S-Clearance instead. When hiring into a position with S-Clearance, the hirer sees a background check question in the hire wizard. See Background checks when you hire.

Send a one-off check

  1. In S-Clearance, select New Clearance.

  2. Enter the First Name, Last Name, Recipient Email Address and Zip Code.

  3. Choose the package in Select Package Check and enter the Reason for Background check.

  4. Select Send Now. The person gets an email to complete the check.

Follow checks and read reports

The S-Clearance list has Internal Recipients and External Recipients tabs. Columns are Name, Package, Screening ID, Stage, Status, Sub-Status and Action. Filter by Office, Status, Package, Sub-Status, Sent Date or Report Date.

Statuses you may see include Emailed, Initiated, Consent, Verifying, Processing, Compliance Review, Reviewing, Consider, First Notice, Second Notice, Approved, Rejected and Withdrawn. If your company has older checks, switch the view dropdown to Old Background Checks to see them.

Action

What it does

Resend

Sends the request email again.

View Report or Download Report

Opens or downloads the report. On the report, Download PDF saves it, and Approve or Reject records your decision.

Review

Appears while a check is Verifying or Processing.

Order Drug Test

Orders a drug test for the person. Drug test results have Download DT report.

Withdraw request

Withdraws the request.

On the mobile app

S-Clearance isn't in the mobile app. Candidates complete their check pages in a web browser.

Common questions

Does Sequifi run the background check, or do we need our own provider?
With the S-Clearance add-on, Sequifi runs it and shows the report in Sequifi. Without it, Sequifi doesn't run checks.

Is there a background check authorization form to add to the offer letter?
Not for S-Clearance. The candidate gives consent on the S-Clearance pages.

I don't see S-Clearance in the menu.
Your company doesn't have the add-on turned on, or your permission group doesn't include S-Clearance.

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