If your company has the S-Clearance add-on, Sequifi orders background checks for you: each position can request a check before or after hiring, the candidate completes a consent page, and you see the result as a Background Report on Hiring > Onboarding. Without S-Clearance, you can add your own authorization form to the offer and run the check with your own provider.
Who can do this: Hirers see the background check question in the hire wizard. Opening a Background Report needs the document reviewer permission. Setting up checks per position needs the S-Clearance permission in the Admin view, and your company must have the S-Clearance add-on.
With S-Clearance
How it's set up
An admin sets each position up in S-Clearance (Admin view) with Configure: Request Time (Pre-Hiring, Post-Hiring or Manual), the package to run (Select Package Check), Is Mandatory and Approval Required. See Background checks with S-Clearance for setup.
When you hire
In the hire wizard, on the Agreement step, find "S-Clearance background check upon onboarding".
Choose Yes or No. If the position makes the check mandatory, you can't change it.
If the position uses Manual, you see "Requested manually from Admin > S-Clearance." The hire doesn't request a check; an admin orders it from S-Clearance.
What the candidate does
The candidate completes the background check pages: a disclosure and consent, and their personal details. They can upload photos of the front and back of a valid, government-issued photo ID (recommended) or choose "Continue without uploading identification".
Follow the check
In S-Clearance, each check has a status, for example Emailed, Consent, Processing, Approved or Consider.
On Hiring > Onboarding, a Background Report link appears on the person's row when the report is ready (document reviewers only).
If a check is still outstanding, people with the hire directly permission can use Hire Directly on the onboarding profile.
Without S-Clearance
Create your own background check authorization document.
Add it to your offer letter template in SequiDocs > Templates > Offer Letters, under Documents for Hiring, and set it to Mandatory.
The candidate signs it with the rest of the offer.
Download the signed form from the person's Documents tab and run the check with your provider.
On the mobile app
Background checks aren't in the app. The candidate's pages open in a web browser.
Common questions
Does Sequifi run the background check?
Yes, it orders them, if your company has the S-Clearance add-on. Without it, Sequifi only collects your signed authorization form.
The candidate's ID photo won't upload.
Photos must be PNG, JPG, JPEG, HEIC, HEIF or GIF, and 2 MB or smaller. A screenshot of the photo is usually small enough. See Can't upload your ID or a document? Upload troubleshooting for new hires.
Related articles
Still stuck? Getting help from Sequifi Support.