View As lets a Company Admin see Sequifi exactly as one of their people sees it, without signing in as them. Select the eye icon in the top bar, search for the person, and choose On this computer. A Viewing as bar stays at the top while you look around; select Exit to go back to your own account. View As is read only.
Who can do this: Company Admins (super admins) only. Other admins don't see the eye icon.
View Sequifi as someone else
Select the eye icon in the top bar (View as another user).
In View as, type in Search by name or email and select the person. Each result shows their position and office, and Inactive for people who are no longer active.
Under "Where do you want to see their view?", select On this computer.
Sequifi reloads and opens the page the person would see after signing in. Workers usually land on their Worker view Home.
Look around. The bar at the top shows Viewing as, their name and email, and "Read only. You are seeing their account, not changing it."
Select Exit on the bar when you're done. You go back to your own account without signing out.
To see their view in the mobile app instead, choose On my phone and scan the QR code. See View As on your phone (super admins). Select Back to pick someone else.
What you can't do while viewing as someone
Save or change anything. Sequifi shows "Not available while viewing as another user."
Download files or export reports: "Downloads and exports are not available while viewing as another user."
See their tax and banking details: "Tax and banking details are not available while viewing as another user."
You also skip their first sign-in password screen. View As only applies to the browser tab you started it in. Your other tabs stay signed in as you.
Good uses for View As
A worker says a menu is missing: check what their permission group actually shows them.
A worker asks about a number on their pay: see the same page they see.
You changed a permission group: check the result before you tell the team.
On the mobile app
You can't start View As from the mobile app. Start it on the website and choose On my phone. See View As on your phone (super admins).
Troubleshooting
Message or problem | What to do |
No eye icon in the top bar | Only Company Admins can use View As. |
"No people match that search." | Check the spelling, or search by email instead. |
"Could not load people. Try again." | Close the panel and open it again. |
"The session could not be started." | Try again. If it keeps happening, contact Sequifi Support. |
A button does nothing and shows "Not available while viewing as another user." | View As is read only. Select Exit and make the change from your own account. |
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Still stuck? Getting help from Sequifi Support.