In the Sequifi app, tap Requests to follow your requests: Pending lists the ones not yet paid or declined, and History lists the ones paid or declined. If you approve requests, the Approvals tab lets you tap a request and choose Approve or Deny. You can't submit a new request in the app; do that on the website.
Who can do this: Super admins, and people whose permission group includes Requests & Approvals. The Approvals tab shows only for super admins and permission groups that include Approvals.
Track your requests
Tap Requests.
Choose Pending (pending, approved or scheduled) or History (paid or declined).
Search, or use Filter by status: All, Pending, Approved, Scheduled, Declined, Paid.
Each card shows the request type, amount, status and reason. Admin on a card means an admin raised it for you.
Status | What it means |
Pending | Waiting for approval. |
Approved | Your manager approved it. It's now with your admin. |
Scheduled | Your admin accepted it into a payroll. |
Paid | It was paid. It moves to History. |
Declined | It was declined. It moves to History. |
An approved request is not paid yet. It stays on Pending until it's paid.
Approve or deny a request
Tap Requests, then Approvals. The banner shows how many requests need your attention.
Tap a request to expand it and check the details.
Tap Approve or Deny. You see "Request has been approved" or "Request has been denied".
There is no comment box in the app when you approve or deny.
Submit a new request on the website
You can't create a request (advance, reimbursement, pay dispute or any other type) in the app. In any browser, including your phone's, go to your company's Sequifi site, sign in with the same email and password, open Requests and select Add Request. After you submit it, you can follow it in the app.
Troubleshooting
Message or problem | What it means |
No Requests tab | Your permission group doesn't include Requests & Approvals. Ask your admin. |
No Approvals tab | Your permission group doesn't include Approvals. |
"You can't approve or deny your own request" | Someone else must act on your requests. |
"You don't have permission to act on this request" | You can't approve this one. Ask your admin. |
"No pending requests" / "No request history yet" | You have no requests in that list. |
"No requests waiting on you" | Nothing is waiting for your approval. |
The app doesn't send notifications about requests. Open Requests to see the latest status.
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Still stuck? Getting help from Sequifi Support.