A request moves from Pending (waiting for your manager) to Approved (your manager said yes and it's now with your admin) to Scheduled (your admin added it to a payroll) to Paid. Approved does not mean paid. A request can also be Declined, and one that reduces your pay shows Recovering while it's taken out over several paychecks.
Who can do this: Workers, for their own requests on My Requests. Managers and super admins see the same statuses under Approvals > History.
Find your request
Open Requests and select My Requests.
Use the cards at the top to filter: Pending Approval, Scheduled to Pay, Paid and Outstanding Advances. Select a card again to clear it.
Or search with Search requests..., or open the filter and pick a Status (Pending, In Progress, Scheduled, Paid, Declined) or a Type.
Read the columns: ID, Type, Request Date, Pay Period, Amount, Outstanding, Reason and Status. The info icon next to Status explains each status.
Select the request ID to open it.
What each status means
Status | What it means | What happens next |
Pending | "Awaiting manager's review. Your request is in line to be approved or declined" | Your manager approves or declines it. If you have no manager, or your company skips manager approval, your company's admins do. |
Approved (the filter calls it In Progress) | "Green light from the manager! It's now with the admin for the next steps." | It isn't paid yet. An admin adds it to a payroll, pays it right away, or declines it. |
Scheduled | "The admin has approved, and your request is slotted for the next payroll cycle." | It's paid when that payroll runs. |
Paid | "All done! Your request has been paid!" | Find it on your pay stub (see below). |
Declined | "Sorry, your request didn't get the go-ahead." The list shows the date it was declined. | Open the request to see who declined it. You can submit a new request if something changes. |
Recovering | "This amount is being taken out over more than one paycheck. Remaining shows what is still to come." | Only for requests that reduce your pay, such as a fine or fee. The Outstanding column shows what's left. |
What your admin does after your manager approves
Admins handle approved requests in the Admin view under Payroll > Payment Request. For each one they choose:
With Payroll: add it to a pay period. Your request shows Scheduled.
Pay Now: pay it right away as a one-time payment.
Decline: turn it down.
Leave, PTO and time adjustment requests don't go through Payment Request.
Open a request
The request page shows details such as Request ID, Request Date, Pay Period, Original Amount, Remaining Balance, Approved By or Declined By, and Description. To ask or answer a question about it, select Add Reply, write your comment and select Post Reply.
Where a paid request shows up
Paid with payroll: on that pay stub, usually under Reimbursements or Adjustments.
Paid now: on the One-Time Payment tab of Reports > Past Pay Stubs.
Before payday: in My Earnings > Pending Pay, in the matching section.
On the mobile app
Tap Requests. Pending lists requests that are pending, approved or scheduled. History lists paid and declined ones. An approved request stays on Pending until it's paid. See Mobile: track requests and approve them.
Common questions
My request has said Approved for a while. When will it be paid?
Approved means your manager said yes. Your company's admin still has to schedule or pay it. Ask your admin when it will be added to a payroll.
Can I change or cancel a request?
No. Once you submit a request, you can't edit, cancel or delete it. Ask your manager to decline it if it's wrong, then submit a new one.
Will I be told when it's approved?
Sequifi doesn't send an email or app notification when a request is approved or declined. Check My Requests for the latest status.
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Still stuck? Getting help from Sequifi Support.