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What you can and can't do in the mobile app

Which tasks work in the Sequifi app and which need the website, and why a tab might be missing.

In the Sequifi app you can see your pay, paystubs, sales and requests, verify your pay, approve requests, refer candidates, clock in and out, and check Standings. You can't submit a request, change your bank account, tax info, profile or password, sign or upload documents, or use admin tools in the app. Do those on your company's Sequifi website, in any browser, including your phone's.

Who can do this: Everyone who uses the app. Some items also depend on your permission group and on what your company has turned on.

Mobile app vs website

Task

In the app

Where to do it instead

See pending pay

Yes: Earnings > Pending Pay. There is no Reconciliation card.

Reconciliation: website

See paystubs and one-time payments

Yes: Earnings > Paystubs

To save a PDF, tap View Full Paystub and use Export on the website

Verify your pay or ask for a pay review

Yes, when your company sends payroll for review

See your own sales, commissions and overrides

Yes: Sales

See team or company sales, and reports

No

Website, if your permissions allow

Submit a request (advance, reimbursement, pay dispute and others)

No

Website: Requests > Add Request

Track your own requests

Yes: Requests

Approve or deny requests

Yes: Requests > Approvals, for approvers

Change your direct deposit, tax info, profile or password

No (only during first-time onboarding)

Website: your photo or initials > View Profile

View, sign or download documents

No

Website

Upload an ID or any document

No

Website

Finish onboarding as a new worker

Yes, partly. Some steps open your browser.

Website

Refer a candidate

Yes: + > New Candidate

Hire, send offers, move candidates, schedule interviews

No. Hiring shows view-only lists with Call and Mail.

Website: Hiring in the Worker view

Add a sale with your company's form

Yes: + > New Sale, if it's turned on for you

Website: Add Sale

See the leaderboard

Yes: More > Standings

Clock in and out

Yes: More > Clock In/Out, if your company uses it

Timesheets, payroll, settings, admin view

No

Website

Org chart and network

No

Website

Chat with support

Yes: tap your photo or initials > Help & Support

View As another person (super admins)

Only by scanning a code from the website

Website

Mortgage companies see Loan instead of Sale in the sales form.

Open the website on your phone

  1. Open your phone's browser and go to https://yourworkspace.sequifi.com, using the same Workspace you type in the app (for example https://acme.sequifi.com).

  2. Sign in with the same email and password.

Why a tab or button is missing

  • Earnings, Sales, the + button and Profile show for everyone.

  • Requests, Approvals, Hiring and Standings show only if your permission group includes them.

  • Clock In/Out and New Sale show only if your company has turned them on.

  • Your job title alone doesn't decide what you see. Ask your admin if you think something should be there.

Common questions

Does the app send notifications about my pay or requests?

No. App notifications are for replies from Sequifi Support chat. Pay review and request updates come by email.

I'm an admin. Where is the admin view?

The app has no admin view. It shows your own pay and sales. Use the website for payroll, settings, reports and your team.

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