After your company hires you, you get a welcome email with your sign-in email and a temporary password. Sign in at your company's Sequifi address, accept the User Agreement, set your own password, then finish the onboarding steps: Personal Details, your tax and banking info, and Documents if your company has any for you.
Who this is for: New workers who have been hired. Before you're hired, your offer is on a separate page that needs no login: see For candidates: review, sign and accept your offer.
Sign in for the first time
Open your welcome email. By default its subject is "Login Credentials", but your company may use its own wording. It has your Email and a temporary Password.
Go to your company's Sequifi address and sign in with them. Each company has its own address, such as yourcompany.sequifi.com.
Read the User Agreement and select Accept. Decline signs you out.
On Setup your new password, paste the temporary password into Old Password, enter your New Password and Confirm Password, and select Change Password.
Finish onboarding
The page shows "Step" and a number with the step's name, plus a progress circle. Your company's logo is at the top, with a Logout button. You can't use the rest of Sequifi until you finish.
Personal Details: your name, birth date, home address, emergency contact and any fields your company added.
Tax and banking, one of:
Tax Info and then Banking Info (most contractors), or
one Tax + Banking Info step with a secure form from your payroll provider (some companies and W-2 employees). Some W-2 employees don't see a tax or banking step at all.
Documents, only if your company has documents for you to sign or upload after hiring.
Use Back and Save and Continue to move between steps, and Finish on the last one. For what to enter on each step, see What to enter during onboarding.
If you stop and come back later, you see "Welcome back. We picked up where you left off."
When you're done
Most people see "We're thrilled to have you on board!" and then "Redirecting you to the dashboard...".
W-2 employees at companies that pay through SequiPay on Sequifi see "You Approval is Pending" and are signed out ("Logging Out..."). Your company must approve your forms first. Until then, signing in shows "Almost there! Your account is pending admin approval. You'll be able to sign in once it's approved."
On the mobile app
You can also do onboarding in the Sequifi app. Type your company's Workspace, your email and your temporary password. The app handles the agreement, your password, personal details and most tax and banking steps, but you sign documents and upload files in a browser. See Mobile: finish onboarding on your phone (ID and document uploads).
Troubleshooting
Problem | What to do |
No welcome email | Check your spam folder, then ask your company admin. A Company Admin can use Resend Welcome Email. |
The temporary password doesn't work | Make sure you're on your own company's Sequifi address. Copy and paste the password from the email. See I can't sign in. |
You're stuck on "Redirecting you to the dashboard..." | Contact Sequifi Support and say which step you finished. |
An ID or document won't upload | |
"Almost there! Your account is pending admin approval..." | You're done. Wait for your company to approve you. |
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Still stuck? Getting help from Sequifi Support.