When you execute payroll, each paid worker gets a pay stub in Sequifi (with a PDF) and an in-app notification. Emails go out only for the email templates your company has turned on: a "Current Pay Stub" email when you finalize, and a "New Paystub Available" email with the PDF after you execute. Workers on Stop Payroll get nothing for that pay period, because their pay moves to the next one.
Who can do this: Admins who run payroll (Payroll > Run Payroll & Approvals) send these. Turning email templates on or off is for Company Admins.
What goes out at each step
When | Workers get | Admins get |
You select Send for Review | A Pending Pay banner asking them to verify, and the email "Your Payroll Has Been Sent for Review". | An email when a worker comments on their payroll review. |
You finalize | The "Current Pay Stub" email, if that template is on. | Nothing extra. |
You execute | A pay stub in Sequifi with a PDF, an in-app notification, and the "New Paystub Available" email with the PDF if the pay stub email template is on. Depending on how your company pays, this email may not be sent. | Progress in the payroll page and job notifications; the page shows Payroll Executed! when complete. |
You make a one-time payment | A separate pay stub, on the One-Time Payment tab of their past pay stubs. | Nothing extra. |
Where workers find their pay
My Earnings > Pay Stubs opens their latest pay stub. They can export it as a PDF.
Reports > Past Pay Stubs lists every pay stub by year, with tabs for Pay stubs and One-Time Payment.
My Earnings > Pending Pay shows the next open pay period. After you finalize a pay period, Pending Pay moves on to the next one.
Your company may hide some of these pages with permissions. Companies on the SequiPay product don't have Pay Stubs or Pending Pay here.
Workers on Stop Payroll
If a Company Admin selected Stop Payroll on a worker's profile, that worker's rows move to the next pay period when you execute. They get no pay stub notification for this payroll, and they don't see Pending Pay. Their pay keeps building up until someone selects Start Payroll. See Stop Payroll, Suspend Access or Disable User.
Turn payroll emails on
Select your company's name at the bottom of the Admin menu, then Email Settings > Templates.
Find the pay stub and payroll finalization templates. If a template shows Activate, it is off. Select Activate to turn it on.
Also check that email is turned on for your company. See Why aren't my workers getting Sequifi emails?
On the mobile app
Workers can see pending pay and pay stubs in the mobile app. See Mobile: pending pay, verifying your pay and paystubs.
Common questions
A worker says they never got the pay stub email
The pay stub is still in Sequifi under My Earnings > Pay Stubs. Then check the email template and your company's email settings.
When does the money reach the worker's bank?
That depends on your company's pay date and how your company pays. Ask your company payroll admin to confirm the expected deposit date.
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Still stuck? Getting help from Sequifi Support.